Zoom

2024 - 3 - 25

Zoom and Avaya Join Forces in the Ultimate Collaboration Partnership

AI-powered collaboration - Avaya - AWS Marketplace - Contact center innovations - Enterprise collaboration - Zoom

Zoom and Avaya are revolutionizing the collaboration game with their strategic partnership, integrating cutting-edge AI-powered technology to boost productivity and customer interactions. Find out the latest innovations and features in this exciting alliance!

Zoom and Avaya have taken the tech world by storm with their latest strategic partnership that promises to elevate collaboration to new heights. Avaya has chosen Zoom's AI-powered platform, Zoom Workplace, to integrate with their Communication and Collaboration Suite, offering enterprises a seamless and advanced communication experience. This partnership brings together the best of both worlds, combining Avaya's expertise in communication solutions with Zoom's innovative technology.

CX Today delves into the Contact Centre news, covering exciting developments in CCaaS, Virtual Assistant, and Workforce Optimization powered by Zoom and Avaya's collaboration. The new contact center agent and supervisor innovations are set to revolutionize customer interactions and support services, enhancing overall user experience.

In a bid to enhance user engagement and productivity, Zoom introduces an upgraded AI Companion with conversational 'Ask' interactivity. UC Today reports on this new feature, showcasing the power of Artificial Intelligence and user-friendly interfaces within the Zoom platform. With advancements in Generative AI and UCaaS, Zoom is setting a new standard in collaborative tools.

Zoom's launch of Zoom Workplace in the AWS Marketplace marks a significant milestone in their journey towards providing a comprehensive collaboration platform. Offering AI-powered productivity tools and seamless team collaboration functionalities, Zoom Workplace is designed to streamline workflows and boost efficiency for users.

Zoom and Avaya announce new strategic partnership to deliver ... (Zoom Investor Relations)

Avaya selects Zoom's AI-powered collaboration platform, Zoom Workplace, to integrate with Avaya's Communication and Collaboration Suite to help enterprises ...

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Image courtesy of "Accountingweb.com"

Zoom Reveals New Contact Center Agent & Supervisor Innovations ... (Accountingweb.com)

CX Today covers Contact Centre news including CCaaS, Virtual Assistant, Workforce Optimization and more.

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Image courtesy of "UC Today"

Zoom Upgrades AI Companion With Conversational 'Ask' Interactivity (UC Today)

UC Today covers Collaboration news including Artificial Intelligence, Generative AI, Productivity, UCaaS, User Experience and more.

Zoom launches Zoom Workplace in AWS Marketplace - Zoom Video ... (Zoom Investor Relations)

SAN JOSE, Calif. , March 25, 2024 (GLOBE NEWSWIRE) -- Today, Zoom announced that Zoom Workplace, Zoom's AI-powered collaboration platform, is now available ...

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Image courtesy of "Co.Create"

4 must-see features in Zoom's big new redesign (Co.Create)

Zoom meetings will get major updates around screen sharing, collaborative files, and background wallpaper options.

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Image courtesy of "TechRadar"

Zoom has an all-new unified collaboration platform with some ... (TechRadar)

Zoom Workplace provides one space for team collaboration, customer interaction and AI companion productivity boosting. The new platform brings the entire Zoom ...

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Zoom launches Zoom Workplace and Ask AI Companion (ERP Today)

Zoom has introduced Zoom Workplace and new AI Companion expansions, reflecting the company's shift into an AI-powered workplace platform.

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Avaya and Zoom strike GTM UC Alliance | No Jitter (No Jitter)

Soon, Avaya customers can integrate Zoom Workplace with Avaya premises-based and private cloud versions of Aura solution. Customized workflows, Avaya clients, ...

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Image courtesy of "Investing.com"

Zoom Workplace now available in AWS Marketplace By Investing.com (Investing.com)

SAN JOSE, Calif. - Zoom Video Communications (NASDAQ:ZM), Inc. has expanded its product availability by launching Zoom Workplace on Amazon (NASDAQ:AMZN) Web ...

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Zoom and Avaya form strategic partnership for enterprise ... (Investing.com)

SAN JOSE, Calif. - In a move aimed at enhancing enterprise collaboration, Zoom Video Communications (NASDAQ:ZM) and Avaya have announced a strategic ...

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Zoom launches new AI-powered Workplace platform (AV Magazine)

Forty innovations, including the launch of Zoom Workplace and new Zoom AI Companion features, reflect company's aim to become an AI-powered platform that is ...

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Zoom unveils AI-powered collaboration platform, Zoom Workplace ... (Yahoo Finance)

Zoom Workplace, the new AI-powered collaboration platform, helps reimagine teamwork, facilitate connections, and improve productivity — all within the Zoom ...

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Zoom adds collaboration platform and expands AI support ... (SiliconANGLE News)

The company is also enhancing and extending its AI Companion generative AI assistant and improving contact center support. Zoom Workplace will be included at no ...

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Image courtesy of "UC Today"

Zoom, Avaya Partner To Offer Advanced Collaboration Experiences (UC Today)

UC Today covers Collaboration news including Generative AI, Productivity, UCaaS, User Experience, Video Conferencing and more.

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Zoom Launches New AI-Powered Collaboration Platform, Workplace (UC Today)

UC Today covers Collaboration news including Artificial Intelligence, Productivity, UCaaS, User Experience, Video Conferencing and more.

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Zoom Workplace takes another step towards AI-powered hybrid ... (Diginomica)

Zoom's Workplace news signals a significant move towards AI-powered hybrid collaborative working, for employee experiences and contact centers.

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Image courtesy of "Yahoo Finance"

Zoom launches Zoom Workplace in AWS Marketplace (Yahoo Finance)

SAN JOSE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- Today, Zoom announced that Zoom Workplace, Zoom's AI-powered collaboration platform, is now available ...

Zoom unveils AI-powered collaboration platform, Zoom Workplace ... (Zoom Investor Relations)

Zoom Workplace, the new AI-powered collaboration platform, helps reimagine teamwork, facilitate connections, and improve productivity — all within the Zoom ...

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Image courtesy of "Channel Futures"

Avaya, Zoom Launch Partner-Ripe AI Offer (Channel Futures)

Avaya's UCC suite will soon share tight AI integration with Zoom Workplace, which also launched Monday at Enterprise Connect 2024. Here's what we found.

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