Citizens Information

The whole accessibility and easy access to [them] is diminishing,” says Labour Councillor Mary Freehill. “We have never needed it more than we do now.”

A spokesperson for Citizens Information said it had left its premises in Rathmines in May because the building was sold. “The whole accessibility and easy access to Citizens Information centres is diminishing,” she says. She says she is still not sure whether there’s a plan for face-to-face services to be reduced, although it seems like it. “They’d be taking screenshots with their phones of documents and sending to them to me, but you can’t really read them,” she says. A spokesperson for the Citizens Information Board said that face-to-face services are integral to its work. If it is not her intention, why is she allowing this to happen? “Is it her intention to close them off? Within that time, there has also been a shift in how people talk to the centres in the county. I haven’t a clue.” “How do you do this service online or by phone?” says Enache. It was just amazing, really amazing.” (Centres in Stillorgan, Wicklow town and Enniscorthy in Wexford have also permanently closed.)