Missguided

2022 - 6 - 6

Post cover — Image courtesy of "Retail Gazette"

Missguided accused of 'misleading' creditors on progress of business (Retail Gazette)

Missguided has misled creditors after stating that the business had made “substantial operational progress” earlier this year, according to a supplier.

The press statements released on April 20 by Missguided “misled suppliers”. // The press statements released by Missguided on April 20 by Alteri “misled suppliers” Teneo was appointed around 20 April to help sell the business but was appointed as administrators on 31 May after the business struggled to trade.

Missguided shoppers 'fuming' as they are left waiting for returns and ... (Scottish Daily Record)

Despite going into administration, the company was still operating as normal and still accepting orders from Tuesday, May 31, and their online refunds portal ...

Some other shoppers have managed to get a response from the company, with one screenshotting an email they received from Missguided's customer care team regarding their return. Customer care link is non existent", said a second. The email stated that they would not be accepting returns and refunds for orders placed before 13.11 on May 30 2022, and items dispatched before 13.11 on May 30 2022. "@Missguided_help Hi I returned an order ages ago and you received it on the 25th of May and still no refund?" "@Missguided I sent my return on the 17th May and it was accepted by you on the 30th May. Can you let me know when I will receive my refund and who I should get in touch with? However, the company have now suspended their website, app and comments from social media, with some shoppers claiming they are unable to log into their account or even get in contact with the customer care team.

The week in review: Frasers Group boldly enters new territory with ... (just-style.com)

Frasers Group looks committed to its goal of aggressive expansion, last week announcing it is taking over fast-fashion pureplay Missguided.

The general consensus is that Missguided’s collapse came from its inability to compete with its peers, Asos and Boohoo. Could a more successful path be charted in standalone stores? One thing we can say with confidence is Frasers Group does appear to be getting its ducks in a row. Again we are sort of left wondering how Missguided fits into Frasers Group’s ambition to become “the Harrods of the High Street”, which it boldly declared not so long ago.

Missguided suspends website and app orders (Drapers)

The womenswear etailer collapsed into administration on 31 May and closed down its website on 1 June. On the same day (1 June), Frasers Group, which.

When customers click on the ‘Customer Care’ link, it takes them to another error page. Drapers has contacted Frasers Group and Teneo for comment. Both the website and app currently display a notice about website maintenance, with no further information released regarding when it will resume online operations.

Ex-Missguided employee slams company for not informing workers ... (Charged Retail)

A now-former Missguided employee has accused the fast fashion brand of failing to inform those leave that they were no longer employed.

[We found out] they had locked our email accounts so we couldn’t even email anyone to find out what was going on. “They also had the cheek to it blame all the issue on an IT issue, leaving customers out of pocket.” “Myself and others had to find out from the news and then work out if we were redundant via the ID code given on our work emails.

Missguided acquisition: Is Murray's first Frasers move a misstep or ... (Retail Week)

After months of twists and turns, Frasers Group and its chief executive Michael Murray swooped in to snap up Missguided out of administration.

Retail Week explores how Frasers prevailed and whether the move will work out for the new boss? Missguided has become the first high-profile fashion casualty of the post-pandemic world as supply chain woes and the cost of living crisis take their toll on businesses and consumers alike. After months of twists and turns, Frasers Group and its chief executive Michael Murray swooped in to snap up Missguided out of administration.

Report: Frasers Group Acquires Missguided for $25.1 Million (Retail TouchPoints)

The fast fashion company first fell into financial difficulties in fall 2021 but was saved when private equity firm Alteri stepped in to buy a controlling stake ...

Additionally, there had been some speculation that Boohoo would acquire the company, but talks were ultimately unsuccessful. Frasers Group CEO Michael Murray said that the company was “delighted to secure a long-term future for Missguided,” according to The Guardian. He also added that it would “benefit from the strength and scale of Frasers Group’s platform and our operational excellence.” Missguided fell into administration on May 30, 2022 after being issued a winding-up petition by clothing suppliers.