The airline confirmed a full list of the flights it had to cancel or delay at the start of the half-term holidays.
It then goes on to say: "In accordance with EU Regulations, you are entitled to compensation payable per person. The rest of the message then read: "Recently, due to a combination of factors causing significant operations disruptions, we made the difficult decision to cancel some of our flights. It said that "various operational and supply chain issues" are to blame for the flight cancellations and that they wanted to "apologise for the inconvenience".
Multiple passengers have been in touch with Bristol Live to say they were notified by email of the change.
A spokesperson for TUI said: "We would like to apologise for the inconvenience to our customers on flight BY 6676 from Bristol to Paphos, on Saturday 28th May who were delayed to a combination of factors causing significant operational disruption. Long queues have been reported all over the country. However, eight hours after they were scheduled to depart, passengers received an email saying their flight had been cancelled completely.
If you are affected by a flight cancellation and were travelling on a TUI package holiday, this means your whole holiday is impacted and thus cancelled. "Please ...
It then goes on to say: "In accordance with EU Regulations, you are entitled to compensation payable per person. The rest of the message then read: "Recently, due to a combination of factors causing significant operations disruptions, we made the difficult decision to cancel some of our flights. TUI has confirmed a list of flights that have been delayed or cancelled as the half-term break gets off to a chaotic start for some.
British travellers have vowed to never fly with TUI and EasyJet again after their hopes for family holidays were dashed when both airlines cancelled flights ...
They called us to the gate to get us in one place to tell us it was cancelled!” Delay after delay, then cancelled after calling us all to the gate. It was an absolute nightmare from start to finish,” she said.
Which EasyJet and Tui flights are cancelled today? List of Gatwick cancellations - why airlines are cancelling. EasyJet has announced that more than 200 flights ...
- Naples Int’l (Capodichino) (NAP / LIRN): Sun 06:20 BST - Berlin-Brandenburg (BER / EDDB): Sun 08:30 BST - Porto / Oporto (OPO / LPPR): Sun 12:50 BST - Berlin-Brandenburg (BER / EDDB): Sun 17:00 BST - Marco Polo Int’l (Marco Polo Venice) (VCE / LIPZ): Mon 18:10 BST - Munich Int’l (MUC / EDDM): Sun 18:25 BST
Passengers queuing at Manchester Aiport who learnt their flight to Kos had been called off called it 'disgusting'
We then had to wait another couple of hours and at this point, we'd spent the whole day at the airport and just wanted to leave. "We got through security pretty quickly, but we only had about 20 minutes to go before our flight was due to fly. He said: "They went to board and then they cancelled not just the flight but the entire holiday. Jayesh Patel, from Manchester, was due to travel on the same flight to Kos with his wife and their three children, aged 9, 12 and 13. George Sharp said his daughter had travelled from Bradford for their holiday to Kos on the flight and had been queuing since 12pm. Hundreds of people who were due to board the 3.45pm flight from Manchester Airport on Saturday have been left high and dry, Manchester Evening News reports.
Last-minute cancellations even came as families sat on planes, with 'hundreds' of holidaymakers at Manchester Airport having their trips cancelled by text ...
The airline cancelled 14 more flights to and from London Gatwick Airport today after calling off more than 200 yesterday. A TUI flight from Bristol to Paphos, Cyprus, was also delayed by eight hours yesterday and then cancelled in the evening. 'No one in the whole airport seems to have any idea what's going on and no BA employees to be seen... They were booked on the EZY1903 easyJet flight to Tenerife South for a seven-day holiday, which cost around £2,500 Bristol airport was compared to a 'zoo', with its crowded terminal the site of yet more chaos and confusion. We then had to wait another couple of hours and at this point, we'd spent the whole day at the airport and just wanted to leave. We contacted affected customers as soon as we became aware of the change and all customers will receive a full refund within 14 days. TUI staff refused to face up to anyone and the police arrived to tell them to go back through security to collect their bags and go home. To be at the airport for eight hours, face numerous delays and get ready to board to then be told that it's over is just really upsetting for them all. George Sharp said his daughter had travelled from Bradford for their holiday to Kos - on the same flight as Helen - and had been queuing since 12pm. 'They went to board and then they cancelled not just the flight but the entire holiday. We expected it to be bad at Manchester Airport but everyone is in shock at how bad it actually is.
Children were left sobbing after discovering their holidays had been cancelled after an eight-hour wait at Manchester Airport, with TUI apologising for the ...
We then had to wait another couple of hours and at this point, we'd spent the whole day at the airport and just wanted to leave. We contacted affected customers as soon as we became aware of the change and all customers will receive a full refund within 14 days. I can't see these problems being solved in the short-term either so I think I would rather just have the cash, instead of a voucher, so we can book elsewhere." "They went to board and then they cancelled not just the flight but the entire holiday. "Realistically, I'm not sure we want to book another holiday with TUI at this point," he explained. "We got through security pretty quickly, but we only had about 20 minutes to go before our flight was due to fly. At 7.48pm, we received a text to tell us our entire holiday had been cancelled. Jayesh Patel, from Manchester, was due to travel on the same flight to Kos with his wife and their three children, aged 9, 12 and 13. To be at the airport for eight hours, face numerous delays and get ready to board to then be told that it's over is just really upsetting for them all. George Sharp said his daughter had travelled from Bradford for their holiday to Kos - on the same flight as Helen - and had been queuing since 12pm. The police had to unload people's suitcases because there were no staff to do it." Everyone got a text from TUI saying their holidays have been cancelled and to go home.
EasyJet has also announced it will scrap more than 200 flights over the next 10 days. | ITV National News.
Ms Ramjee said: “We had tickets to the Grand Prix and now easyJet has cancelled my flight and I’m not going to get a refund (for the Formula One tickets). A Tui spokesman said: “We would like to apologise for the inconvenience to customers who have experienced flight delays or a flight cancellation. “Delays have been caused due to a combination of factors and we are doing everything we can to keep customers updated, and will provide refreshments and, where appropriate, provide hotel accommodation. They were meant to be flying from London Gatwick to Nice on Friday, but the flight was delayed and then cancelled while they were at the airport. A bride-to-be has had to cancel her wedding in Cyprus and another woman says she is £6,000 out of pocket for tickets to Sunday’s Grand Prix in Monaco after Tui and easyJet cancelled their flights. Mother-of-one Sunita Ramjee, 50, of Swansea, Wales, said she spent £6,000 on tickets to take her daughter, 19, and brother to the Grand Prix in Monaco for his 40th birthday present.
A bride-to-be has been left "broken" after flight cancellations forced her to call off her wedding at the last minute. Seren Rounds has had to cancel her ...
If you want to get married [in the UK] it takes ages to find an available slot." After looking at their options the family realised there was no way they could rebook 34 people in the party on flights in time for the wedding on June 2. The airport staff initially said they could only find 13 hotel rooms to accommodate passengers affected by the flight change, at which point some of the wedding party with young children left for a hotel in Bristol. But then the situation took another turn. A bride-to-be has been left "broken" after flight cancellations forced her to call off her wedding at the last minute. He said his step-daughter had been planning the wedding meticulously for the past three years. However, delays began to show after they got past security and the wedding party began fearing the worst.
The half-term getaway continues to be dogged with flights cancelled by text, one couple's wedding plans thrown into jeopardy and planned trips to Monaco ...
The airline cancelled 14 more flights to and from London Gatwick Airport today after calling off more than 200 yesterday. They were booked on the EZY1903 easyJet flight to Tenerife South for a seven-day holiday, which cost around £2,500 We then had to wait another couple of hours and at this point, we'd spent the whole day at the airport and just wanted to leave. 'No one in the whole airport seems to have any idea what's going on and no BA employees to be seen... 'When customers are queuing before check-in and security opens it provides a negative customer experience for everyone, and one we want to avoid. We contacted affected customers as soon as we became aware of the change and all customers will receive a full refund within 14 days. TUI staff refused to face up to anyone and the police arrived to tell them to go back through security to collect their bags and go home. George Sharp said his daughter had travelled from Bradford for their holiday to Kos - on the same flight as Helen - and had been queuing since 12pm. To be at the airport for eight hours, face numerous delays and get ready to board to then be told that it's over is just really upsetting for them all. A TUI flight from Bristol to Paphos, Cyprus, was also delayed by eight hours yesterday and then cancelled in the evening. 'They went to board and then they cancelled not just the flight but the entire holiday. We expected it to be bad at Manchester Airport but everyone is in shock at how bad it actually is.
The airport has been contacted for comment by Bristol Live. Passengers then received an email from the airline to say the entire holiday was cancelled. Most ...
He said they did get back to them on Facebook Messanger but with the information of the original flight, suggesting customers services were unaware of the situation. "These things happen, but it was just the way they must have known what was going on, but there was no one from Tui to represent them. Mr Nash said there were other Tui passengers on different flights with young children, people who were due to go to funerals and even a wedding party whose wedding had to be called off after the airline cancelled their package holiday. When approached by Bristol Live a spokesperson for TUI apologised for the cancellations, who said the delays were a combination of factors causing significant operational disruption. The flight departure time was then pushed back further and with no Tui staff at Bristol Airport - they use Swissport staff instead - there was difficulty in communicating with the airline. There was another Paphos flight due to go out at half past one with Tui and they did the same thing, kept pushing it back."
Carriers pre-emptively cancelling flights, with Tui citing 'combination of factors causing significant operational disruption'
Tui said cancellations were "exceptionally rare" and that by way of apology to those affected, it was offering a £200 holiday voucher per person. In a series of statements, Tui said: "We would like to apologise to some of our customers who have experienced flight delays in recent days. If you are affected by a flight cancellation and were travelling on a Tui package holiday, this means your whole holiday is impacted and thus cancelled.
HOLIDAYMAKERS were plunged into further chaos today after being hit with eight hour flight delays and hundreds of trips scrapped over text.Passengers.
Jet2 said they were "aware that this particular flight was delayed", and added "we would like to apologise to any affected customers". Manchester Airport today said they are aware of "challenges being faced by a number of airlines" which "is leading to delays at check-in and baggage reclaim for some passengers". They insisted this is "not the experience we want passengers to have" but explained: "Airlines and their ground handlers are responsible for their own check-in and baggage handling services." Not scheduled to leave until 20.55." The company has also apologised for the inconvenience to customers on Saturday's TOM2680 from Manchester and Kos, which was "delayed due to a combination of factors causing significant operational disruption". "Delays have been caused due to a combination of factors," they said, "and we are doing everything we can to keep customers updated." "We are continuously working with airport staff to ensure a smooth running of operations on the ground." They added today: "We would like to thank customers at Manchester airport today for their patience and understanding at this exceptionally busy time. "We were told there were no staff to recover our bags but a TUI flight from Gran Canaria landed at 01:56am and the bags were processed without delay onto the carousel we were waiting at," he said. "Customers are being informed from today (Friday) and provided with the option to rebook their flight or receive a refund and can apply for compensation in line with regulations." "We are very sorry for the late notice of some of these cancellations and inconvenience caused for customers booked on these flights, however we believe this is necessary to provide reliable services over this busy period. "We waited three hours until we were told at around 2am that we would have to fill out a form and go home."
TUI has issued a travel warning to holidaymakers after being forced to cancel a number of flights over the weekend.Thousands of Brits faced huge queue.
Not scheduled to leave until 20.55." The tour operator has apologized for the recent problems and said they were doing "everything we can to limit any flight delays." Some families had to wait more than 24 hours at the airport due to delays with TUI, while some said they were told their holidays were cancelled with just a few hours notice.
The tour operator was forced to cancel flights flying from various UK airports to popular holiday destinations.
You should receive this voucher within 28 days. "In accordance with EU Regulations, you are entitled to compensation payable per person. Please be assured that we have not taken this decision lightly.
As we've seen over the last few months, there have been countless delays in not only queues at airports all over Europe, but delays with airlines themselves ...
"We were told our flight was at quarter to six this morning. "It is now currently half eight in the morning. We have to wait until quarter to seven tomorrow evening to get out flight to Salou because TUI doesn't have the cabin crew for it.
Chaos erupted in Dublin Airport yesterday after passengers were left queuing for up to five hours as the daa struggled to cope with the influx of people.
Unfortunately this was due to various operational and supply chain issues.. "It is now currently half eight in the morning. "We were told our flight was at quarter to six this morning. Plus, the only flight on offer was on Thursday, and his accommodation was booked from Saturday to the following Saturday. It would have cost the family €4,700 to rebook the flights, and while he knew he could claim this back from the airline, he did not have the €4,700 in his account to purchase them. Then we were all told that basically, we have to wait until ten o clock to come on board because there was no cabin crew due to something in the UK, and now we have to come back tomorrow evening.
There have been delays, cancellations and massive queues at all the major airports in the UK.
For early morning flight departures we are seeing customers arriving five hours prior to flight departure, adding to the congestion in the terminal. He said: "The Bristol Airport team and business partners are working hard to ensure all customers have a smooth and easy journey through the terminal. Experts say that people shouldn’t show up more than three hours before their flight as those turning up five hours or more before departure are simply adding to the queues. Passengers at Bristol Airport on Sunday were also emailed while they were in the queue for check in that their holiday to Egypt had been cancelled. "As a Union, we are calling on the Government to meet with employers and unions to really grapple with the problem before the holiday season starts in earnest. Rex Nikkels, airport procurement specialist for TUI, told Euro News Travel that because hotels, transfers and other parts of the trip are booked together, it makes it hard to reschedule.